Terms & Conditions

Website: salezone.in
Contact Number: +91 94060 77840
Address: Matoli, Pakhanjur, Chhattisgarh, India

1. Introduction

Welcome to Salezone. By accessing or using our website salezone.in, you agree to be bound by these Terms & Conditions. Please read these terms carefully before using our website or placing an order.

If you do not agree with any part of these Terms & Conditions, please do not use our website.

2. About Salezone

Salezone is an online shopping platform that allows customers to browse, select and purchase products available on the platform.

Product availability, pricing, delivery options and other details may vary from time to time.

3. Account Registration

Customers may be required to create an account to access certain features of the website.

You are responsible for:

Providing accurate and complete information.
Keeping your login credentials confidential.
All activities performed through your account.
Informing us if you believe your account has been accessed without authorization.

Salezone reserves the right to suspend or terminate accounts that contain false information or are used in violation of these Terms.

4. Products and Product Information

We make reasonable efforts to display accurate product descriptions, images, prices, sizes, colors and other information.

However, minor differences may occur between the product image displayed on the website and the actual product due to photography, lighting, screen settings or manufacturer specifications.

We reserve the right to correct errors, update product information or modify product availability at any time.

5. Pricing

All product prices displayed on the website are subject to change without prior notice.

The applicable price at the time the order is placed will generally be considered the order price, except where there is an obvious pricing or technical error.

Additional charges such as delivery charges, applicable taxes or other charges may be displayed separately during checkout.

6. Orders

When you place an order through Salezone, you are making a request to purchase the selected products.

After receiving your order, we may send an order confirmation through the contact information provided by you.

Salezone reserves the right to cancel or refuse an order in circumstances including:

Product being unavailable.
Incorrect pricing or product information.
Suspicious or fraudulent activity.
Incorrect customer information.
Delivery restrictions.
Technical or system errors.
Any other legitimate operational reason.

If an order is cancelled after payment has been received, the applicable amount will be refunded according to our refund policy.

7. Payments

Payments may be processed through the payment methods and payment gateways made available on the website.

Customers are responsible for providing correct payment information where required.

Salezone does not store sensitive payment information such as complete card numbers or banking passwords unless specifically permitted and required by applicable law and secure payment standards.

8. Delivery

We provide delivery services to locations supported by Salezone and its delivery partners.

Delivery time may vary depending on:

Customer location.
Product availability.
Seller location.
Delivery partner.
Weather and other external conditions.
Government restrictions or unforeseen circumstances.

Estimated delivery dates are not guaranteed unless specifically stated otherwise.

Customers should provide a correct and complete delivery address and contact number.

9. Cancellation, Return and Refund

Order cancellation, product return and refund requests are subject to our Cancellation and Return Policy.

Customers should review the applicable policy before placing an order.

Products may have different return or replacement conditions depending on the product category, seller or manufacturer.

10. Seller and Marketplace Terms

Some products available on Salezone may be supplied by independent sellers or vendors.

In such cases, product availability, packaging, fulfillment, warranty and other seller-specific conditions may apply.

Salezone may facilitate communication and transactions between customers and sellers but does not guarantee every aspect of a third-party seller's products or services.

11. User Responsibilities

While using Salezone, you agree not to:

Use the website for unlawful purposes.
Provide false or misleading information.
Attempt to gain unauthorized access to the website or its systems.
Interfere with the operation or security of the website.
Upload malicious software or harmful content.
Use another person's account without authorization.
Use the website for fraudulent transactions.
Copy, reproduce or distribute website content without permission.

12. Intellectual Property

All website content, including logos, trademarks, graphics, text, designs, images, software and other materials, may be owned by or licensed to Salezone or its respective owners.

You may not reproduce, modify, distribute, sell or commercially exploit such content without prior written permission.

13. Third-Party Services

Salezone may use third-party services such as payment gateways, delivery partners, analytics services, communication services and other technology providers.

Use of such services may be subject to the respective third party's terms and policies.

14. Website Availability

We aim to keep Salezone available and operational; however, we do not guarantee that the website will always be available, uninterrupted or error-free.

The website may occasionally be unavailable because of maintenance, technical problems, updates, server issues or circumstances beyond our reasonable control.

15. Limitation of Liability

To the extent permitted by applicable law, Salezone shall not be responsible for indirect, incidental or consequential losses arising from the use of the website or services.

Nothing in these Terms & Conditions is intended to exclude any liability that cannot legally be excluded under applicable law.

16. Privacy

Your use of Salezone is also subject to our Privacy Policy.

We may collect and process information required to provide our services, process orders, communicate with customers and improve our website, in accordance with our Privacy Policy and applicable law.

17. Changes to These Terms

Salezone reserves the right to modify or update these Terms & Conditions at any time.

Updated terms will be published on this page. Your continued use of the website after changes are published constitutes acceptance of the updated terms.

18. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the applicable laws of India.

Any disputes arising in connection with the use of Salezone shall be subject to the jurisdiction of the appropriate courts having jurisdiction over the matter.

19. Contact Us

If you have any questions regarding these Terms & Conditions, please contact us:

Salezone
Website: salezone.in
Phone: +91 94060 77840
Address: Matoli, Pakhanjur, Chhattisgarh, India

Last Updated: 1 October 2026